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Q1: What's your MOQ?
A: Our MOQ is 1 pc per model for RONGPENG brand.We also accept wholesale.
Q2: What's your payment terms?
A: We could accept Shopify Payments, PayPal, L/C, T/T and Credit card, also accept the payment against B/L copy after discuss detailed.
Q3: What is the lead time?
A: 1-3 days in normal, mass production 20-40 days for the first order.
Q4: Can we put our logo on our products? Is there extra charge for it?
A: Yes, we accept the OEM brand and the different logo way on the housing, stickers are without extra charge, mould and laser engraving with different cost and we can discuss detailed.
Q5: Can samples be delivered free charge if order big order?
A: No,we don't provide free sample.
Q6: How about your company scale?
A: our company is with 1400 employee and covers 100,000 square meters, more than 120 engineers and 100QC for quality control and improvement.
Q7: What’s your warranty?
A: our warranty is 12months limited warranty except the easy wearing parts.
Q8: What are your QC inspection steps?
We also have 7 QC steps inspection steps:
1. Raw material inspection
2. Metal work inspection
3. Heat treatment inspection
4. Assemble line 100% inspection
5. Life inspection test
6. Packing inspection
7. Final inspection in the warehouse
So trust us means get more expected
Q9: What’s your heat-treatment?
A: we are using the Germany Ipsen heat-treatment machine for our key parts which extend the long working life.
Q10: What’s your production capacity?
A: Air tools: 300,000pcs per month, air spray guns 500,000pcs per month, air nailers 300,000pcs per month, airless sprayers 30,000pcs per month
Q11: What’s your certification?
A: We have CE/GS/EMC/ETL/UL by TUV Rheinland and SUD, we also pass the BSCI/SA8000/ISO9000.
1. Small order quantity is acceptable here.
2. Samples are available.
3. A prompt feedback will be submitted against your inquiry within 12 hours, well-trained and experienced staffs are ready to offer service to you.
4. Your business relationship with us will be confidential to any third party.
5. Good after-sale service.
6. You can see us and our products in the exhibitions domestic and abroad.
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